Question 1

What is LogosLink?

Accepted Answer

LogosLink is a SaaS platform built for churches that transforms weekly sermons into reusable ministry assets — devotionals, study guides, social media posts, newsletters, sermon slides, Bible study tracks, and more — all powered by AI.

Question 2

How long is the free trial?

Accepted Answer

You get a full 7-day free trial with access to all features. No credit card is required to start. You can upgrade to a paid plan at any time during or after your trial.

Question 3

Do I need any technical skills to use LogosLink?

Accepted Answer

Not at all. LogosLink is designed for non-technical church staff. If you can upload a file and click a button, you can use LogosLink. Our Quick Start Guide (available after login) walks you through everything step by step.

Question 4

Can multiple people from my church use one account?

Accepted Answer

Each church gets its own workspace. Admins can invite team members with role-based access on the Impact plan. Team members get their own login and can access Upload Sermon, Sermon Builder, Sermon Recorder, Sermon Library (shared content only), and the church Directory.

Question 5

Do I get a welcome email when I sign up?

Accepted Answer

Yes! When you register (either via email or Google sign-in), you'll receive a welcome email with a getting-started guide, Quick Start link, and information about your 7-day free trial.

Question 6

What formats can I upload sermons in?

Accepted Answer

LogosLink supports multiple upload methods: direct text entry, Word documents (.docx), PDFs, photos of handwritten notes (with OCR), audio files (.mp3, .wav, .m4a), and YouTube video links.

Question 7

Is there a limit on sermon length?

Accepted Answer

There is no hard limit. Audio files and documents are processed efficiently. For best AI results, we recommend sermons of standard length (20-60 minutes of audio or 2,000-10,000 words of text).

Question 8

Can I upload handwritten sermon notes?

Accepted Answer

Yes! Take photos of your handwritten notes (up to 20 images) and our OCR technology will extract the text. This works best with clear, legible handwriting.

Question 9

What happens to my uploaded audio files?

Accepted Answer

Audio files are securely transcribed using AI (OpenAI Whisper) and stored in your church workspace. The transcript is then used to generate ministry content.

Question 10

What types of content can LogosLink generate?

Accepted Answer

LogosLink generates 7+ content types from each sermon: 7-Day Devotionals, Small Group Study Guides, Social Media Posts, Church Newsletters, Blog Posts, Youth Lessons, and Leadership Briefings.

Question 11

Can I edit the AI-generated content?

Accepted Answer

Absolutely. All generated content is fully editable. We encourage you to review and customize each piece to match your church's voice, theology, and style before sharing.

Question 12

How accurate is the AI content?

Accepted Answer

The AI does an excellent job of capturing sermon themes, key scriptures, and main points. However, we always recommend reviewing the content for theological accuracy and making any adjustments before publishing.

Question 13

Can I regenerate content if I don't like the first version?

Accepted Answer

Yes, you can regenerate any content type as many times as you need. Each generation may produce slightly different results, giving you options to choose from.

Question 14

What is the AI Sermon Builder?

Accepted Answer

The Sermon Builder lets you paste an outline or upload notes, choose a preaching style (expository, topical, narrative, devotional), length, and tone — then AI generates a complete, preachable sermon. You can refine it with feedback, edit it in place, and save it to your library.

Question 15

What are Sermon Slides?

Accepted Answer

Sermon Slides takes any sermon from your library and generates a complete PowerPoint presentation (PPTX) with AI-crafted content and watercolor backgrounds. Each slide deck includes 10-16 slides with a title slide, key points, scripture references, and a closing slide.

Question 16

Can I download the slides?

Accepted Answer

Yes! Slides are generated as a downloadable .pptx file that you can open in PowerPoint, Google Slides, or Keynote and customize further before your service.

Question 17

How does the Sermon Recorder work?

Accepted Answer

The Sermon Recorder lets you record sermons live directly in the app. When you stop recording, the audio is automatically transcribed using AI and saved as a draft to your account. You can resume recording from any device — your progress is always saved.

Question 18

Can I pause and resume recording later?

Accepted Answer

Yes! When you stop recording, the segment is auto-transcribed and auto-saved as a draft. You can close the browser, switch devices, and come back later — just open Sermon Recorder and click "Resume" on your saved draft. The previous transcript loads so you know exactly where you left off. Record more segments and they'll be appended to the full transcript.

Question 19

Can I record directly from my phone?

Accepted Answer

Yes, the Sermon Recorder works in any modern web browser on desktop or mobile. Simply open LogosLink, navigate to Sermon Recorder, and press Record.

Question 20

What happens to my recording if I close the browser?

Accepted Answer

Every recording segment is automatically transcribed and saved to the cloud when you stop. Your draft persists across sessions and devices. Just come back to the Sermon Recorder and resume from the saved drafts banner.

Question 21

Is the Sermon Recorder available to team members?

Accepted Answer

Yes — Sermon Recorder is available on Growth and Impact plans, including for team members. All save, resume, and auto-transcribe features work the same regardless of role.

Question 22

What are Bible Study Tracks?

Accepted Answer

Bible Study Tracks let you organize content into structured multi-week journeys for your congregation. You can assign tracks to member groups, and members can view and track their progress through a public portal.

Question 23

Can AI generate Bible study modules?

Accepted Answer

Yes! Enter a scripture passage (e.g., "John 3:16-21") or a topic (e.g., "Forgiveness") and AI will generate a complete study module with an opening prayer, scripture reading, context, key themes, discussion questions, personal application, and closing prayer.

Question 24

What is the Member Portal?

Accepted Answer

The Member Portal is a public page where church members can enter their email and view their assigned Bible study tracks, read modules, and mark them as complete — no login required.

Question 25

How do I add church members?

Accepted Answer

You can add members individually or bulk import via CSV file. Download our CSV template from the import modal for easy formatting. Each member can have a name, email, phone number, and group tags.

Question 26

What communication channels are supported?

Accepted Answer

LogosLink supports email broadcasting on all plans. SMS broadcasting via Telnyx is available on the Impact plan. You can send generated content (Devotional, Study Guide, Newsletter, Youth Version, Leadership Guide) directly to your members via email or SMS.

Question 27

Can I send content to specific groups?

Accepted Answer

Yes! You can send broadcasts to all members, filter by group tags, or select individual recipients. This is perfect for sending youth content to youth group members or leadership content to your staff.

Question 28

Are there member limits?

Accepted Answer

Yes, based on your plan: Starter ($49/mo) supports up to 75 members, Growth ($99/mo) up to 200 members, and Impact ($149/mo) has unlimited members. All plans include email broadcasts.

Question 29

Can I save message templates?

Accepted Answer

Yes! When composing a broadcast, click "Save as Template" below the message body. Your templates are saved in the Templates panel on the right sidebar. Click any template to load it into the message form instantly. Great for recurring announcements, weekly welcomes, or event reminders.

Question 30

Can I send a multi-day devotional one day at a time?

Accepted Answer

Yes! Generate a multi-day devotional (e.g., 5 Days of Hope), then on the Broadcast page select that devotional. A new "Send Day-by-Day" button appears. Pick a start date and send time, and LogosLink will automatically email (or text) one day per day until the series completes. Track scheduled sends in the "Scheduled Daily Sends" panel — cancel anytime to stop future sends. Perfect for 5/7-day reading plans, Lent or Advent series, and new-believer onboarding.

Question 31

Are SMS messages truncated?

Accepted Answer

Yes, SMS messages are automatically truncated to keep costs down. A "Read more" link is appended that opens the full message in a mobile-friendly web page. This keeps each SMS to 1-2 segments while still delivering the full content.

Question 32

Can team members manage the church directory?

Accepted Answer

Yes, team members on the Impact plan can access and manage the church directory — add members, edit information, and organize group tags.

Question 33

What is the Prayer Wall?

Accepted Answer

A pastoral care module built into LogosLink. Every church gets a public page at logoslink.io/pray/your-church-slug where members and visitors can submit prayer requests. Pastors get an admin inbox to read, respond, and track every request. AI auto-categorizes incoming requests as Health, Family, Salvation, Finances, or Other.

Question 34

Which plans include the Prayer Wall?

Accepted Answer

Every plan — Starter, Growth, and Impact — and your free trial. There are no member limits or AI usage caps on Prayer Wall features. Churches without an active subscription or trial will see their public Prayer Wall page automatically deactivate until billing is restored.

Question 35

How does someone submit a prayer request?

Accepted Answer

Anyone with the public link (logoslink.io/pray/your-slug) can submit — no login or app required. Submitters can choose to share their name + contact info, or submit anonymously. They can also choose whether the request appears on the public wall or stays private (pastoral team only).

Question 36

Can I print a QR code for the bulletin?

Accepted Answer

Yes. From the Prayer Wall page in your dashboard, click QR → Download QR Code. You get a print-ready PNG (400×400 with "Submit a Prayer Request" + your church name printed underneath) ready for bulletins, Sunday slides, lobby signage, or business cards.

Question 37

How does AI categorization work?

Accepted Answer

When someone submits a prayer request, Claude Sonnet AI reads it and tags it as Health, Family, Salvation, Finances, or Other in about 2 seconds. The pastor sees the tag in the inbox — no manual sorting required. The AI also detects self-harm or crisis language and immediately emails all admins with a 988 Suicide & Crisis Lifeline reference for urgent care.

Question 38

How do I respond to a request?

Accepted Answer

Click any request in the inbox → side drawer opens with full details. Type your message (or hit "AI Draft" for a one-click pastoral reply that you can edit) → check Email and/or SMS → click Send. The request auto-advances from "new" to "praying" status.

Question 39

Can I assign requests to other staff?

Accepted Answer

Yes. Open any request and use the assignee dropdown to delegate to another team member. They receive an email notification with a direct link to the request.

Question 40

What does the public wall show?

Accepted Answer

Only requests where the submitter checked "Show on public Prayer Wall." Anonymous submissions appear as "Anonymous." Visitors can tap "🙏 Praying" on any request to add a prayer count — one count per person per request per day.

Question 41

Can I export content as PDF or Word?

Accepted Answer

Yes! Every generated content piece can be exported as a professionally formatted PDF or Word document. Look for the Export buttons on any sermon's generated content page.

Question 42

What does the exported document look like?

Accepted Answer

Exported documents include a formatted title, content type label, speaker and date info, and beautifully structured content with proper headings, scripture references, and sections.

Question 43

How does online giving work in LogosLink?

Accepted Answer

LogosLink turns your church into a complete giving platform in three layers: (1) Giving Dashboard — real-time analytics from your Stripe account; (2) LogosLink Donate — a public donation page at logoslink.io/give/your-church where members can give one-time or recurring (weekly / monthly / yearly) with card, Apple Pay, or Google Pay; (3) Text-to-Give — members text "GIVE" or "GIVE 50" to your church SMS number and get an instant donation link. Donations go directly to your bank — LogosLink charges zero platform fee. Already on Tithe.ly? You can paste your Tithe.ly giving URL and donors will see a "Give via Tithe.ly" option on your donate page — no migration required.

Question 44

How do I connect Stripe?

Accepted Answer

Go to Giving in the sidebar → click "Connect with Stripe" → log into (or create) your Stripe account → authorize the connection. That's it. Your donate page goes live immediately at logoslink.io/give/your-church-slug. Finance committees can view the dashboard, but only admins can connect/disconnect.

Question 45

We already use Tithe.ly — do we have to switch?

Accepted Answer

No — keep Tithe.ly if you love it. On the Giving page, paste your Tithe.ly giving URL and a "Give via Tithe.ly" button appears right on your LogosLink donate page. If you connect both Stripe and Tithe.ly, donors see the Stripe form as primary with a "Or give via Tithe.ly" link beneath. Note: Tithe.ly transactions stay in your Tithe.ly dashboard — they won't appear in the LogosLink Giving Dashboard or Text-to-Give flow. For unified reporting across both, you'd eventually want to consolidate on Stripe.

Question 46

Can I use LogosLink with Tithe.ly, Pushpay, or another giving platform?

Accepted Answer

Yes for Tithe.ly today — paste your giving URL on the Giving page and we surface it on your public donate page. Pushpay, Subsplash, Givelify and other link-out platforms aren't a one-click integration yet, but we're happy to add them — email careteam@logoslink.io and let us know who you use.

Question 47

What does LogosLink Donate cost me?

Accepted Answer

Zero platform fee from LogosLink. You pay only standard Stripe processing fees (~2.2% + $0.30 per donation, with non-profit discount available). Churches keep 100% minus Stripe fees — more than most church giving platforms that charge 1-3% additional fees on top of Stripe.

Question 48

How do I share my donate page?

Accepted Answer

From the Giving page, use the three buttons on the "Your Donate Page" card: Copy (copies the full URL), Preview (opens it in a new tab to see what donors see), and QR (reveals a scannable QR code you can download as a branded PNG for bulletins, weekend slides, business cards, or building signage).

Question 49

How does Text-to-Give work?

Accepted Answer

Once Stripe is connected and your church has a Telnyx SMS number (set up from Settings → SMS), Text-to-Give works automatically. Members text "GIVE" or "GIVE 50" (any amount) to your church number → they instantly receive an auto-reply SMS with a pre-filled donation link. Tap → Apple Pay / card → done in 10 seconds. Perfect for sermon call-to-actions and Sunday-morning generosity.

Question 50

Does LogosLink support recurring donations?

Accepted Answer

Yes. On the donate page, donors choose One-time, Weekly, Monthly, or Yearly. Recurring gifts are managed by Stripe — donors can cancel anytime via the receipt email. Your Giving Dashboard shows recurring vs one-time totals side-by-side so you can track generosity trends.

Question 51

Who can see the Giving features?

Accepted Answer

Admins see everything: dashboard, donate link, QR code, Connect/Disconnect button. Finance role members see the dashboard and reports only — perfect for treasurers and bookkeepers. Team members and regular staff have no access. Admins control Finance role assignments via the Team page.

Question 52

What giving analytics are available?

Accepted Answer

Weekly / monthly / yearly totals, a weekly giving bar chart, recurring vs one-time breakdown, top 10 donors, unique donor count, average donation, week-over-week trend, recent donations list with names and timestamps, and exportable reports for any period (week / month / quarter / year).

Question 53

Is giving available during the free trial?

Accepted Answer

No. Online giving (Dashboard, Donate page, Text-to-Give, QR code) requires a PAID Impact subscription ($149/mo or $119/mo annual). This is the only feature not included in the 7-day free trial — you need to complete billing before accepting donations. Every other Impact-level feature works during the trial.

Question 54

Does LogosLink process donations or hold funds?

Accepted Answer

No. LogosLink never touches your money. Stripe charges the donor's card and deposits directly into your church's bank account (typically within 2 business days). LogosLink just provides the beautiful donation page, QR code, text-to-give flow, and real-time dashboard on top of Stripe.

Question 55

What is the Finance role?

Accepted Answer

A team role for people who need to see giving data but shouldn't access sermons, broadcasts, or the directory — like treasurers, bookkeepers, or finance committee members. Finance members only see the Giving page in their sidebar.

Question 56

Can I export giving reports?

Accepted Answer

Yes — from the Reports tab in the Giving Dashboard, select a period and click Export. Includes total given, donation count, average donation, unique donors, and top donors list. JSON format, easy to import into accounting software.

Question 57

What are the pricing plans?

Accepted Answer

We offer three plans: Starter at $49/month (up to 75 members), Growth at $99/month (up to 200 members, includes Slides, Translation, and Sermon Recorder with AI auto-transcribe), and Impact at $149/month (unlimited members, Bible Study Tracks, Team Management, Giving Dashboard, LogosLink Donate, Text-to-Give, Donate QR Code, Finance Role, SMS, and priority support). All plans include AI content generation and email broadcasting. Save 20% with annual billing. NOTE: Online giving features (Dashboard, Donate page, Text-to-Give) require a paid Impact subscription — they are not available during the free trial.

Question 58

Can I cancel my subscription anytime?

Accepted Answer

Yes, you can cancel your subscription at any time. Your access continues until the end of your current billing period. There are no cancellation fees or long-term contracts.

Question 59

What payment methods do you accept?

Accepted Answer

We accept all major credit and debit cards through our secure payment processor, Stripe. All transactions are encrypted and PCI compliant.

Question 60

Is there a discount for annual billing?

Accepted Answer

Yes! Save 20% on any plan with annual billing. Toggle the Monthly/Annual switch on the Pricing or Billing page to see discounted rates: Starter $39/mo, Growth $79/mo, Impact $119/mo.

Question 61

Is my sermon content secure?

Accepted Answer

Yes. All data is transmitted over HTTPS encryption, stored securely in our cloud infrastructure, and isolated per church workspace. Your content is never shared with other churches or used to train AI models.

Question 62

How do you handle member data?

Accepted Answer

Member information (names, emails, phone numbers) is stored securely and only accessible to your church workspace admin. We comply with data protection best practices and never sell member data.

Question 63

Can I delete my data?

Accepted Answer

Yes, you can delete individual sermons, content, and member records at any time. If you wish to delete your entire account and all associated data, contact our support team.

Question 64

Who is Lydia?

Accepted Answer

Lydia is your AI-powered help assistant built into LogosLink. Named after Lydia in Acts 16, she is always available via the purple chat bubble in the bottom-right corner of every page. She can answer questions about features, pricing, how-to guides, and more.

Frequently Asked Questions

Getting Started

Sermon Upload

AI Content Generation

Sermon Slides

Sermon Recorder

Bible Study Tracks

Members & Broadcasting

Prayer Wall

Content Export

Giving (Dashboard, Donate Page, Text-to-Give)

Pricing & Billing

Security & Privacy

Help & Support

Still have questions?